Working as a Store Assistant – The Good, The Bad… And The Damn Right Ugly

July 31, 2019

So if you guys didn’t know. I recently applied for a few jobs and one, in particular, got accepted. Now, let me just be clear, I DIDN’T ‘NEED’ A JOB.

I wanted one. And my reasoning for this was because 1) I desperately crave some long, overdue ‘me time’. And 2) I feel it’s important to embrace being yourself and also learn how to be an individual again.

Now I know what you’re thinking – “Rachy, but you’re already an individual in yourself, how the heck is getting a job going to help with that?”

That’s an excellent question Mr. hypothetical voice in my head, and I would reply to said question by saying; “Sometimes it’s nice to be something else for a change other than just a mummy or a fiancé. To actually do something productive with my time and something which will hopefully make me feel a little more accomplished in life, and worthy of myself.”

And hey, a few extra pennies are nice too, right?

(Although, don’t get me wrong. I wouldn’t want anyone to think that I don’t enjoy my life, because I do. It’s always nice to talk and play with LEGO, Batman and ya know, EVERY Superhero there is. And of course, when it comes to my furry little man it’s an absolute dream to get doused in drool every time the ball is returned after throwing it…)

I guess what I’m trying to say is I just miss adult conversation. Can anyone else relate?

So, without rambling too much – I got a job. 

Now the job’s not glamorous by any stretch of the imagination. It’s a retail position. So, the typical ‘taking produce off trolleys’ and ‘putting them in their rightful place’, and tills.. lots and lots of tills. Like I said, not glamorous. But it’s my little individual allotted amount of time that I have to go to work, do what I need to do while meeting new faces and sharing in actual ADULT CONVERSATION. 

And I know (I know!) there’s good and bad in every job. Trust me, I’ve worked my fair share of jobs in the past.

But in the last 3 weeks of working at my current workplace, I feel as though I have had my eyes well and truly opened as to what is acceptable and where the ‘metaphorical boundaries’ are. Spoiler alert; There are none!

So I will be sharing some of my recent experiences, and why I sometimes find it stressful being a store assistant;

The Good (This will be the shortest one..)

Courtesy

Believe it or not, I have come across a certain few/rare customers who actually help me do my job. Yep, you heard that right – Help me do my job..
So for example; whereas most customers will COMPLETELY overload the conveyer belt with their shopping. Some (I repeat, only some) customers respect that you may work for a living and as such like to make your job easier rather than harder, they help out by placing all their shopping in a well-organised order and – get this! They actually use the terms ‘please’ and ‘thank you’.

Undeniably, these people are rarer than gold dust, however, it is a lovely surprise to come across a few of these faces every now and then.

The Bad

Manners

If you’re from “up’tnorth” like myself, then you should be able to get away with calling folks up here “duck”. By doing this, you’re not suddenly referring to them as being feather-worthy or that their toes are suddenly super-glued together in a webbed-like fashion. So please don’t take offense.

Us northerners are simply using a term of endearment to greet people. “Ey up, me duck”

Abusive language/actions

So, when I’m at the till, then you can guarantee that I’ll have my little head down, focussed with scanning your produce. However, that does not give you the right to speak to your children, any members of your family or whoever is accompanying you at the time in an ill manner or using obscene profanities. 

I honestly worry about society when this is how we talk to our children. 

How do you expect them to grow up when they are quite clearly being dragged up..?

Moving away from the till

If I’ve just finished serving, and I have a moment of freedom where I can actually step away from the tills. Then I do not appreciate you ‘eyeballing’ me on my journey from the till to the shelves where I will have more than likely have stored my water bottle.

Store assistants need water too ya know? Don’t worry I’ve no doubt already seen you, and after a quick sip, I’ll be all yours..

And The Damn Right Ugly

Shaking products to grab attention

This HAS to be one of my greatest pet peeves; Customers who ‘clock’ you, and then start shaking whatever they have either in their hand or basket in the hopes it will grab your attention and magically make you gravitate towards the till. 

I am not superhuman. Believe it or not, there are times where I am actually allowed off till duties. I will be with you but I can’t guarantee it’ll be in the milliseconds that you’re demanding.. 

Sorry if it sounds like a rant, it probably is… And like I said before; NO job is perfect. So it was to be expected.

CALLING ALL WORKING FOLK! Please feel free to vent, rant or just indulge in adult conversation by letting me know what your experiences are (good or bad) at your current/recent place of work.

6 responses to “Working as a Store Assistant – The Good, The Bad… And The Damn Right Ugly”

  1. Geraldine says:

    I used to work at a store with a similar position as this and I am blessed that I didn’t have to stay there long! I have met some really wonderful and polite people but also ones that were complete devils and made my coworkers cry! I have had my fair share of those annoying ones that shake products at you or just call you “HEY”. Ugh!! So annoying. Thanks for sharing Rachy!

    Geraldine | https://geraldinetalks.com

    • I know exactly what you mean, I mean were they not taught the basic manners? Patience quite clearly wasn’t a strong point for them in any case..

      I just feel it’s so important for to be transparent with each other about these kind of things. I’m glad you liked it.

  2. I work from home and totally get the need to get out. It always disgusts me how vile some people are to people working in customer service X

    Sophie
    http://www.glowsteady.co.uk

    • They prey on those people, as they know they have to work for a living and they think that gives them the divine right to treat them exactly how they want to.. Sickening.

  3. Alison says:

    I can’t believe people are so rude! Manners cost nothing. Hope you get all polite customers this week, or at least a majority! X

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